Super Administrators and Administrators

As a Super Administrator or Administrator, you can reset your password.

To reset your ConfirmX password, you’ll need your username.

  1. On desktop, go to
  2. Click Forgot password in the header.
  3. Enter your username and click Submit.
  4. You will receive a reset link.

Note: If you have two-factor authentication turned on, resetting your password will turn off this off.

Forgot password? Click Forgot password to get a reset link or go to

As a Super Administrator, you can reset the password for other Super Administrators, Administrators, and Team Members.

As an Administrator, you can reset the password for other Administrators and Team Members.

To reset the password for others:

  1. On desktop, go to
  2. Log in, click your name in the header, and select Account Settings.
  3. Click Users.
  4. Click the drop down arrow next to the user that you wish to reset the password for and select Reset Password.

Team Members

As a Team Member, you can not reset your password for security reasons. Please contact your Super Administrator or Administrator to reset your password.

Did this answer your question?